BidTX Frequently Asked Questions

2.Do bidders need special software or equipment to use BidTX?
No. The BidTX website can be accessed using any competent Internet service provider and any popular browser. Faster response is achieved with faster modems and faster Internet connections (e.g., ISDN lines, T-1's, T-3's, etc.).

3.Who can observe auctions while in progress?
BidTX will permit anyone with the Comptroller's specific consent to watch BidTX auctions in progress. An administrator observes auctions in progress for "trouble shooting" purposes. No one may observe an auction without the consent of the Comptroller and special access privileges granted by the auction administrator.

4.Who can view auction results once an auction is over?
The BidTX Results Page showing auction results is accessible to any BidTX Registrant after an auction is over.

5.What are BidTX's security features?
No one can enter an auction without using their password and ID number. BidTX maintains a continuous and permanent record showing the time, identity and activity of everyone who "hits" the website. Additionally, BidTX utilizes Secure Sockets Layer (SSL) protocol to encrypt all data transmissions to and from the BidTX web site. For redundancy, there is a back-up server available at all times which hosts a duplicate copy of the BidTX "code" and is capable of running all BidTX applications with relatively little set-up time.

6.What if a bidder has a computer or Internet problem during an auction?
Most technical problems are discovered when bidders practice in the trial auction (prior to the real auction), and are rectified shortly thereafter, usually with the assistance of Grant Street Group staff. Grant Street Group staff is available before, during and after the auction to answer technical questions. Usually we are able to help bidders solve their problems immediately.

7.How does BidTX communicate last minute changes in the Guidelines to users of the BidTX website?
BidTX will display the changes on the "Amendments Page" for the related auction. Whenever amendments are added, the date and time of the most recent change is prominently displayed on the website.

8.What is the purpose of the trial auction?
It is a bidding site identical to the real auction where prospective bidders can practice bidding and the Comptroller can check that all bidding parameters are properly set.

9.Where can I find information about BidTX auctions completed to date?
You can see a list of BidTX auctions completed to date by clicking the "Results" button at the bottom of the BidTX "Home Page".

Go to: BidTX Home Page

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